Salon 230 and Spa Above To our valued customers, we ask that you be familiar with our salon and spa policy when booking your group or wedding appointment. We are here to please and satisfy our customers and we take pride in effective communication.
Cancellation Policy A credit card is required for booking all group appointments or party of three or more people. We accept cash and all debit and credit cards. No checks are accepted. A non-negotiable fee of $25.00 per person per service will be applied for any alteration or change of services or cancellation less than six weeks prior to date of booking. Packages and Gift Cards do not include gratuity. 20% gratuity will be added to all parties of two or more people following services.
When planning your group event, we urge you to communicate and stay in contact with us any changes in your party plans, including the number of guests or other details that affect your pocketbook and our scheduling and staffing. A bride’s “wedding day” hair and make-up appointment must be prepaid with a credit card and is non-refundable.
Six-weeks notice of cancellation is required for all groups. This allows us time to rebook the schedules of our stylists and technicians and make available the larger blocks of time that pre-planned parties require. In the event of cancellation, a $25.00 per person cancellation fee will be charged to the credit card on file. This applies to all last-minute cancellations and “no shows” or changes in plans, missed appointments, etc. Brides’ “wedding day” hair and makeup appointments must be prepaid and are non-refundable.
Spa Parties. Again, we are here to please and satisfy our customers. We cater to small groups and provide an intimate setting where you can enjoy your treatments. Experience has shown that efficient planning and communication leads to successful events and happy guests. Our policy help provide you with the best possible service and your understanding is appreciated. We strive to deliver a high level of satisfaction and professionalism. Our policy applies to all individuals and groups bookings, all scheduled events, formal, and wedding appointments.
Please note: Prices vary among salon stylists based on hair length and condition. We will gladly give you a quote for services, upon request. 20% gratuity will be added to all parties and spa packages at time of checkout.